MARKETING

Terms & Conditions

Last Updated: July 17, 2026

Welcome to SwayPC / Sway Power Consulting (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, swaypc.com, and your interaction with our website forms, service requests, quotes, proposals, support inquiries, procurement inquiries, capability reviews, and related communications.

By accessing our website, submitting information through our forms, requesting services, or communicating with our team, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Website Use

The information on this website is provided for general informational and business purposes only.

You agree to use this website only for lawful purposes and not to:

  • Interfere with the website’s functionality or security
  • Attempt to gain unauthorized access to systems, forms, servers, accounts, or data
  • Submit false, misleading, harmful, confidential, unauthorized, or unlawful information
  • Use the website to transmit malware, spam, malicious code, or unauthorized content
  • Copy, scrape, reproduce, republish, or misuse website content without permission
  • Use the website in a way that could damage Sway Power Consulting Corp., its clients, systems, reputation, or business operations

Unauthorized duplication, publication, reproduction, or commercial use of materials from this website is prohibited unless expressly authorized in writing by Sway Power Consulting Corp..

2. Services Information

Sway Power Consulting Corp. provides technology-related services that may include software development, workflow automation, IT support, IT infrastructure, structured cabling, network management, VoIP, cybersecurity, physical security systems, compliance-aligned technology support, AI agents, consulting, procurement, teaming, and related business technology solutions.

The information on this website describes general service capabilities. It does not guarantee that every service is available for every client, project, location, system, industry, or request.

Actual service availability may depend on:

  • Project scope
  • Technical requirements
  • Current system conditions
  • Client environment
  • Security or compliance requirements
  • Hardware, software, licensing, or vendor availability
  • Scheduling and resource availability
  • Budget, contract, or approval requirements
  • Applicable laws, regulations, or industry standards

Submitting a form or contacting us does not automatically create a service agreement, support agreement, managed service agreement, project engagement, procurement relationship, subcontracting agreement, teaming agreement, or partnership.

3. Quotes, Proposals, and Estimates

Any quote, proposal, estimate, recommendation, or pricing information provided by Sway Power Consulting Corp. is based on the information available at the time of review.

Quotes or estimates may change if additional requirements, risks, system conditions, compliance needs, third-party costs, licensing fees, labor needs, cybersecurity concerns, infrastructure limitations, vendor requirements, or project changes are identified.

A final price, timeline, or scope may require:

  • Technical discovery
  • Site assessment
  • System review
  • Security assessment
  • Written proposal
  • Statement of work
  • Service agreement
  • Client approval
  • Deposit or payment authorization

Unless stated otherwise in writing, estimates are not guarantees of final cost, timeline, results, system performance, or service availability.

4. Client Responsibilities

By requesting services or submitting information, you agree to provide accurate, complete, and current information.

Depending on the service, you may be responsible for:

  • Providing accurate contact and company information
  • Providing access to systems, networks, devices, facilities, accounts, or environments
  • Confirming authorization to request services on behalf of your organization
  • Providing timely approvals, credentials, documentation, or project details
  • Backing up important data before work begins, unless backup services are specifically included in writing
  • Maintaining licenses, subscriptions, vendor accounts, hardware, software, and third-party services
  • Reviewing and approving project scope, timelines, deliverables, invoices, and changes
  • Complying with applicable laws, regulations, internal policies, and industry requirements
  • Maintaining appropriate internal cybersecurity, access control, and user management practices
  • Notifying Sway Power Consulting Corp. of known system issues, security concerns, outages, compliance needs, or operational constraints

SwayPC is not responsible for delays, errors, losses, downtime, or additional costs caused by inaccurate information, lack of access, delayed approvals, missing credentials, third-party restrictions, expired licenses, unsupported systems, or client-controlled environments.

5. IT Support and Technical Services

Technology services may involve troubleshooting, configuration, installation, integration, migration, monitoring, maintenance, cybersecurity, software development, infrastructure work, communications systems, or other technical services.

While we make reasonable efforts to provide reliable and professional service, technology environments may be affected by factors outside our control, including:

  • Third-party software or hardware failures
  • Vendor outages
  • Internet service provider issues
  • Cloud provider interruptions
  • Power outages
  • Malware, cyberattacks, or unauthorized access
  • Legacy systems
  • Incompatible applications
  • User error
  • Pre-existing system misconfiguration
  • Data corruption
  • Unsupported hardware or software
  • Telecom carrier issues
  • Network congestion or local infrastructure problems

Unless otherwise agreed in writing, Sway Power Consulting Corp. does not guarantee uninterrupted operation, permanent resolution of all technical issues, complete prevention of cybersecurity incidents, or compatibility with all systems, devices, software, or third-party platforms.

6. Cybersecurity, Compliance, and Risk

Sway Power Consulting Corp. may provide cybersecurity, compliance, governance, network security, security awareness, risk assessment, technical controls, monitoring, remediation guidance, or related services.

Cybersecurity and compliance services are designed to help reduce risk and improve readiness, but no service can guarantee complete protection, total compliance, immunity from cyber threats, successful audit outcomes, breach prevention, business continuity, or prevention of data loss.

Client compliance obligations remain the responsibility of the client unless otherwise stated in a written agreement.

Any compliance-related information on the website is general in nature and should not be considered legal advice. Clients should consult qualified legal, compliance, regulatory, or industry-specific advisors when necessary.

7. Software Development and Custom Solutions

For software development, automation, integrations, CRM, AI agents, custom applications, websites, portals, dashboards, APIs, or other custom technology projects, the final scope, deliverables, timeline, ownership, support, testing, maintenance, licensing, and payment terms should be defined in a written proposal, statement of work, or service agreement.

Unless otherwise agreed in writing:

  • Project timelines are estimates
  • Changes to scope may result in additional fees
  • Third-party APIs, platforms, or vendors may affect functionality
  • Client feedback and approvals may affect delivery timelines
  • Maintenance, hosting, monitoring, and support may require a separate agreement
  • Software performance may depend on third-party services, infrastructure, data quality, user behavior, and client usage
  • New features, revisions, integrations, or changes outside the approved scope may require additional approval and billing

8. VoIP, Communications, and AI Agents

Sway Power Consulting Corp. may provide VoIP, communications systems, call workflows, AI agents, CRM integrations, messaging workflows, automation, and related technology solutions.

These services may depend on internet connectivity, telecom carriers, third-party platforms, device configuration, user setup, phone numbers, integrations, call routing, data quality, and provider availability.

Unless otherwise agreed in writing, Sway Power Consulting Corp. does not guarantee uninterrupted call quality, carrier availability, emergency calling functionality, SMS deliverability, integration uptime, AI response accuracy, or compatibility with every third-party system.

Clients are responsible for reviewing call flows, messaging workflows, AI scripts, compliance requirements, consent requirements, and customer-facing communications before use.

9. Physical Security, Cameras, and Access Systems

Sway Power Consulting Corp. may provide services related to cameras, access control, physical security systems, cabling, network-connected devices, and integrated security solutions.

These systems may help improve visibility, monitoring, and operational control, but they do not guarantee prevention of theft, unauthorized access, property damage, security incidents, or loss.

Clients are responsible for complying with applicable laws, signage requirements, workplace policies, recording rules, privacy obligations, retention policies, and any industry-specific regulations related to video, access control, monitoring, or surveillance.

10. Procurement, Teaming, and Government Contracting Inquiries

Submitting procurement, teaming, subcontracting, supplier registration, capability review, or government contracting information through the website does not create a contract, partnership, teaming agreement, subcontract, supplier relationship, exclusivity obligation, or obligation for Sway Power Consulting Corp. to pursue or accept any opportunity.

Any procurement, teaming, subcontracting, or government-related relationship must be reviewed and approved through appropriate business, legal, compliance, and contractual processes.

Sway Power Consulting Corp. may decline, discontinue, or request additional information regarding any procurement, teaming, or capability inquiry at its discretion.

11. Payments, Deposits, and Invoices

Payment terms, deposits, billing schedules, due dates, accepted payment methods, late fees, recurring service charges, and cancellation terms may vary depending on the service or project.

Specific payment terms will be provided in the applicable quote, invoice, proposal, statement of work, service agreement, managed service agreement, or other written contract.

Failure to make required payments may result in delay, suspension, or termination of services, subject to the applicable agreement and law.

12. Changes to Project Scope

If the scope of work changes after a quote, proposal, or project approval, additional charges, timeline adjustments, or revised agreements may apply.

Scope changes may include:

  • Additional features or development work
  • Additional hardware, software, licensing, or equipment
  • Additional users, devices, locations, or systems
  • Compliance or security requirements not previously identified
  • Emergency work or after-hours support
  • Third-party vendor requirements
  • Client-requested changes
  • Unexpected technical conditions
  • Additional site visits, support time, or troubleshooting
  • Integration changes, API changes, or platform limitations

Significant changes may require written approval, a revised quote, a change order, or an updated statement of work.

13. Third-Party Products, Vendors, and Platforms

Sway Power Consulting Corp. services may involve third-party products, software, hardware, platforms, APIs, cloud services, internet providers, telecom carriers, security vendors, payment platforms, hosting providers, or other external providers.

Sway Power Consulting Corp. is not responsible for third-party outages, pricing changes, discontinued products, vendor delays, licensing issues, security incidents, service limitations, warranty restrictions, support limitations, or changes to third-party terms.

Third-party products and services may be governed by their own terms, licenses, warranties, service levels, and privacy policies.

14. Warranties and Service Limitations

Any warranty, guarantee, service level, response time, deliverable commitment, uptime commitment, or support obligation must be provided in writing to be valid.

Unless expressly stated in a written agreement, the website and general service information are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Sway Power Consulting Corp. disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, uninterrupted service, non-infringement, and error-free operation.

15. Limitation of Liability

To the fullest extent permitted by law, Sway Power Consulting Corp. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, business interruption, loss of data, system downtime, security incidents, loss of goodwill, or third-party claims arising from website use, service requests, technical issues, third-party services, cybersecurity incidents, project delays, or reliance on website information.

Unless otherwise required by law or a written agreement, SwayPC’s liability for any claim shall be limited to the amount paid by the client for the specific service giving rise to the claim.

16. No Emergency Guarantee

Submitting a form through the website does not guarantee immediate response, emergency service, real-time support, or incident response.

If you are experiencing a critical emergency, safety issue, active cybersecurity incident, system outage, telecom outage, data loss, or urgent operational issue, contact Sway Power Consulting Corp. directly through the appropriate support channel or follow your organization’s internal incident response procedures.

17. Website Content and Intellectual Property

All website content, including text, graphics, images, designs, logos, service descriptions, layouts, documents, downloads, and other materials, is owned by or licensed to Sway Power Consulting Corp. unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, scrape, or use website content for commercial purposes without prior written permission from Sway Power Consulting Corp..

18. User Submissions

If you submit information through our website, you represent that you have the right and authority to provide that information.

You agree not to submit confidential, regulated, protected, sensitive, classified, or proprietary information through general website forms unless you are authorized to do so and understand the risks of online transmission.

You also agree not to submit passwords, access credentials, payment card information, protected health information, classified information, confidential government information, or highly sensitive data through general website forms unless specifically requested through a secure and approved channel.

19. Communications, SMS, Email, and WhatsApp

By submitting a form or providing contact information, you agree that Sway Power Consulting Corp. may contact you by phone, SMS, email, WhatsApp, or other communication channels regarding your inquiry, quote, project, support request, procurement inquiry, appointment, service update, or related business communication.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications by replying STOP. For assistance, you may reply HELP.

You may unsubscribe from promotional emails by following the unsubscribe instructions provided in the email, when applicable.

20. Privacy Policy

Your use of our website and submission of personal information are also governed by our Privacy Policy.

By using our website or submitting information through our forms, you acknowledge that you have reviewed our Privacy Policy.

21. Third-Party Links

Our website may contain links to third-party websites, platforms, social media pages, tools, or resources.

Sway Power Consulting Corp. is not responsible for the content, security, availability, accuracy, policies, or practices of third-party websites. Accessing third-party websites is at your own risk.

22. Indemnification

You agree to indemnify, defend, and hold harmless Sway Power Consulting Corp., its owners, employees, contractors, partners, vendors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, unauthorized submissions, unlawful conduct, infringement of third-party rights, or breach of any representation made by you.

23. Changes to These Terms

Sway Power Consulting Corp. may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

24. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes related to these Terms, the website, or our services shall be handled in accordance with applicable Florida law, unless otherwise stated in a written agreement.

25. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

SwayPC / Sway Power Consulting
4961 SW 75th Ave
Miami, FL 33155

Phone: 305.600.1217
Email: [email protected]
Procurement / Teaming / Capability Reviews: [email protected]
Website: swaypc.com



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